Frequently Asked Questions –
Here we tried to answer the known queries. Please visit our HELP CENTER for more information.
We deal with the products which students / Institutions/ corporate /need for their day to day need or for special need. It may be mass product or personalized products. Below are the categories which we deal with
We do customization / merchandising of products which you need it for your special requirements, may it be Personal, for a Group, for Institutions or for Corporate.
Please visit our products page to find out more products
We do use different type of materials for different products. We recommend and use only those materials which we have tested or our consultants’ advice. We source materials on our own from our known sources and some of them are imported too. All of them we will not able to publish here as the list is huge, so some of them are as follows
Material selection for products depends on 4 types of factors, such as
You need not to be expert about selecting materials, our team and experts will guide and suggest you many options based on the above 4 factors. You can choose accordingly.
We do 5 Types of printing on products. Based on Material, Design and Quantity the printing type is selected. Here are the printing type we do to print your products.
– click the link – Printing Technology.
It’s always a curious question to know about the cost of your order or the price difference between different designs or products. Please contact us, we will be happy to provide you assistance quickly with accurate price quote with classified information on costing and with no obligation to buy.
Your customized product cost is primarily determined by three things:
Other factors such as personalisation (adding personalized names and/or numbers to your items) or special requests also affect the cost.
Your order delivery type is also going to affect your costs, such as whether you need a single delivery at once place or multiple delivery at different place.
Here are few saving tips, this may help you in reducing cost of your product.
Our FREE Services with every order – no matter its big or small:
Need a quote? There are three ways:
Scholar Shoppe believes in Transparency and always works on process costing, when it gives you quotes, it gives you the classified cost details, there no hidden cost or fees.
You can get a Quick Estimate online itself; anyhow we do provide a detailed and classified quote within 24 hours. You can fill the form or email us your requirement. If you are in little hurry, give us a call, you will provide you quote in couple of hours.
You can get the cost of the product while designing the product in our Design Studio, but it’s always to cross check with us to get the perfect and final cost.
Your product delivered through transport, courier, speed post.
You can pickup the delivery if you want.
Our standard delivery time is 7-15 working days. The time of delivery depends on the product type, printing technique and quantity you choose. Overall it depends on your requirement.
If it’s not fast enough for you, you can contact us; we have an express service with extra cost. Our expert team will guide you to meet your deadline.
We wish we could do it always. Again it depends on your requirement, like your product, your customization details etc. In such situation please give us a call we will possibly accommodate ourselves to meet your schedule, but always it’s not guaranteed as certain things are beyond of our control.
You can order from just one to over one thousand, Scholar Shoppe can customize as many items as you need for your event, or cause or occasion.
We deal with 3 kinds of products:-
For digital printing or vinyl cut printing or heat transfer printing you can order for any quantity.
For screen printing or embroidery, there is minimum quantity to be ordered.
The minimum quantity for each product is guided in the product catalog on each individual product page. Please call us or mail us if you have questions.
You can design yourself your own product from our Online Design Studio. You can customize it, there is no limitation. You can change products, its color; you can add/edit text with different fonts, color, and style. You can add your own images from your computer. You can add lots of clip arts, designs to decorate your product.
There are 350+ Templates, 3500+ Cliparts, 350+ Shapes, 1000+ Fonts available for you, You can use them in your design
We have many templates with different themes. It can give you an idea. You can use our themes as your design and can customize it too.
Also we provide design services, where our design team can help you to bring your idea to reality.
You can always give us a call or mail us, we will be happy to help you.
Do you get an idea or vision of a design? But don’t know how to do it? You don’t have to worry for this, you bring your idea, and our design experts will bring it to reality with few options to choose. Our design team has creative people and designing experts. Our design team will fit your idea to your budget and style. Yes it’s a chargeable service, but cost effective.
You can always use our Design Studio at Free of Cost.
For customization services, please call us or mail us, our design team will get in touch with you and help you out.
You have designed your product from our Design Studio, but not sure about alignment or placement or color combination etc. You don’t have to worry about this; our design experts easily identify your intention and make necessary changes.
Anyhow before we print anything we do double check with you and make a proofing of digital image to make sure that your design to come out perfect.
You can always contact us for your query, we will be happy to serve you.
Not sure about the product? Want to see it, touch and feel it? May be want to try it before you place the order?
Yes we do provide samples, here are the criteria:-
Anyhow we always send you a digital image proof for each order before printing it.
For any clarification, please call us or mail us.
Yes, you can order your design with different products, colors and styles.
While designing your product in our Design Studio, you can select the product and change the color of the product by choosing color of the product on the designing page.
If you want to print the same design in different product, please give us a call or mail us about your requirement, we will help you and provide you the final cost before you place your order.
For any further clarification, please call us or mail us, we will be happy to answer you.
Each order is reviewed by minimum 3 persons from different team that is designing team, pre-production team and production team to make sure your design is perfect and ready to print.
All art are thoroughly analyzed and checked for aesthetic, printability and errors. We will automatically adjust common issues like alignment, contrast, thickness of lines etc.
The orders more than 10 pcs will get an email with digital image proofing of your design with details of correction. We will only do production after your confirmation.
The orders more than 10 pcs will done through screen printing and orders less than 10pcs will be done through Digital printing or CAD-cut-Vinyl print.
In case of customisation order – if your order is more than 100 pcs, you will get a sample before the production if you want.
After production of your product, it will be shipped to your address which you have provided for shipping. And you will get your product.
You can check your order and track your order status by logging in to the website, all summery information you can see at your login dashboard.
If you have questions or concerns about the order, please give us a call or email us, we will happy to help you.
For placing order through Purchase Order must meet the following criteria
A copy of proper Purchase Order with your Order number should be mailed to us before processing your order. After verification and analysis we will confirm your order.
You can make payments though online by your debit or credit card, net banking or you can transfer directly to our account.
For cheque payment, it depends on your institution type and it’s subject to realization. We will give a confirmation before we confirm your order.
Please give us a call or email us for further clarification, we will assist you.
We understand that many people using our online Design Studio to customize their product are new. By keeping in mind we have taken care of our systems to take care of it. We have experts to guide you step by step, whether its material selection, or color selection or size guide or design help, we are always with you to help.
Normally online customization products does not comes with guarantee, But we at Scholar Shoppe have taken the steps to make you comfortable by providing you quality products.
We provide 100% return in the following cases:-
You have to report your concern within 7 days of shipment to get the benefit.
For further clarification you can call us or mail us, we will assist you.
You can make order for your group for the same design while designing your product through our Design Studio.
Here are the ways you can make order for your group:-
If the group order does not take place, money collected by us will return to each individual who have already paid for it after deducting the financial charges claimed by bank or financial services.
Please feel free to call us or mail at Scholar Shoppe with any questions, concerns, doubts or comments and feedback. Our customer service hour is from Monday to Saturday from 10.00am to 6.00pm. We will be happy to help you.